Terms & conditions

By using this website, you agree to accept these terms and conditions. If you do not agree, please leave the website immediately. This website provides you with access to further information regarding a wide range of services provided by Low Sizergh Barn.

1. This Website

This website is intended to be a source of useful and informative information relating to the activities of Low Sizergh Barn.We may make improvements or changes in the information, services, products, and other materials on this website, or terminate this website, at any time without notice.We update our site as often as is practicable, but information can change rapidly and no member of Low Sizergh Barn guarantees its accuracy at any time. We are not liable for any loss incurred from relying on this site, including data corruption on download.

2. Your General Responsibilities and Acknowledgements

You are responsible for the connection between your PC and the website.

You will not use the website in such a way as to corrupt data, insert or knowingly or recklessly transmit or distribute a virus or other form of message which may affect the performance or functionality of a computer system or hack into any computer system via the website.

You acknowledge that you can be held legally liable for what you say or do online. For example, you can be held accountable for defamatory comments, threats and statements that are illegal or fraudulent.

3. Ownership of this website

This website is owned by Low Sizergh Barn who are described as “we” or “us” in these terms and conditions and whose addresses and contact details are set out below. Any personal information you supply to us will be used in the manner set out in our Privacy Policy. You undertake that all details and representations you provide to us for the purpose of registering on the website are correct.

You acknowledge that all intellectual property rights in the design of the website and the contents, selection and arrangement of all of the material which is available on this website (“the Material”) belongs to us.

We grant you a limited licence to access the Material from a single personal computer and to print a hard copy of such items of Material solely for your personal, non-commercial use provided that you leave all copyright, trade mark and other proprietary notices intact and that you agree not to copy, download, store in any medium, display, adapt, modify, manipulate, translate, distribute, transmit or re-transmit, transfer, sell, re-publish any such Material (including any software used in the creation of this website) or to create any derivative works based on any such Material for any purposes other than those noted above.

4. Disclaimers and Limitation of Liability

To the maximum extent permitted by law, we disclaim all express and implied warranties with regard to the information, services, and materials contained on this website. All information, services, and materials are provided “as is” and “as available” without warranty of any kind. We further accept no responsibility or liability for, and make no warranties, that functions contained at this website will be uninterrupted or error-free or that defects will be corrected or that this website or the server that makes it available is free of any virus or other harmful elements. For your own safety you should take regular back-up copies of data and use the latest virus checking software, and we cannot accept any liability arising from your failure to do so.
This website contains links to other websites which are independent of us and are maintained by third parties. We are not responsible for the contents of any third party websites and shall not be liable for any damages or injury arising from the contents of such websites. Any links to other websites are provided as a convenience to you as a user of this website, and do not imply our endorsement of the linked websites or association with their operators. Any third party that wishes to establish links to this website should notify us of their intention prior to doing so. We reserve the right to deny permission for any such links to this website.

No material from this website may be commercially exploited in any way, without our prior written permission, except that you may download one copy of the material on a single computer for your own personal use only, provided you keep intact all accompanying trade mark and other proprietary notices. Modification of any of the materials or use of the materials for any other purpose will be a violation of our trademark and other intellectual property rights.

We may modify these terms at any time, and such modifications shall be effective immediately upon posting of the modified terms on the website. Accordingly your continued access or use of this website shall be deemed your acceptance of the terms applicable from time to time.

We recommend that you make appropriate enquiries and, if necessary, take legal and independent financial advice before entering into any transaction which may be based on any of the material contained in this website.

Save in respect of liability for death or personal injury arising out of our negligence or that of our employees, we disclaim to the fullest extent permitted by law, any liability for loss or damages arising out of or in connection with the use of or reliance placed on this website, any of its contents or any other website to which this website has links including, but not limited to, any liability for indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and any claims of third parties even if we have been advised of the possibility of such loss or damage or if such loss or damage were reasonably foreseeable.

Any competitions entered into via this website are subject to additional terms and conditions. One entry per person. The prize is non transferable. If the prize stated is unavailable, an alternative of the same value will be supplied. No trade, third party or consumer group applicants will be accepted. Promoters reserve the right to disqualify incomplete or altered registrations. The winner agrees to participate in any public relations arranged by the promoter. Winner name and photograph may be published on this site and in local media. The judge’s decision is final and no correspondence will be entered into.

If the promoter of the competition is a third party their terms and conditions may vary. Please contact the promoter for further information.

5. Competition Rules

  1. Competitions/prize draws are not open to employees of Low Sizergh Barn, their affiliated companies, their families, agents or anyone professionally connected with the competition.
  2. Only one entry per person is allowed. Entries will only be accepted via this website or by any other method mentioned on the competition page.
  3. Responsibility cannot be accepted for lost or undelivered entries.
  4. Low Sizergh Barn reserves the right to alter, amend or close the competition if necessary.
  5. There are no cash alternatives.
  6. All entries become the property of Low Sizergh Barn

Entry to this competition signifies acceptance of these terms and conditions, which include the competition instructions and rules.

Please refer to the competition pages for the closing date, how and when winners will be notified and a description of the prizes.

A list of winners will be posted on the competition pages for at least two weeks after the closing date.

Low Sizergh Barn reserve the right to publish names of competition winners in relation to publicity.

In the event of a dispute, the decision of Low Sizergh Barn will be final.Limited to the residents of the UK only unless otherwise stated.

Where any specific competition rules conflict with these terms and conditions then the specific competition rules will apply.

6. Online shop terms and conditions

We have taken care in the preparation of the content of our on line shop and whilst we use reasonable efforts to include up to date information, we make no warranties or representations as to its accuracy.

Product availability

All orders are subject to availability. If the goods you have ordered are not available from stock we will contact you by email or phone (if we have your details). We will give you the option to wait until the item is available or to cancel your order. Our own made products are made by hand and if for some reason we have to change the shape or design of the product we will contact you and offer a suitable replacement if required or you may cancel you order.


All prices quoted include VAT where applicable. We do try to ensure that all prices are accurate, however we are only human and sometimes an error escapes our scrutiny. If this happens we will supply the item at the lower price unless it is significant in which case we will contact you to give you the option to cancel.


All rights of ownership and to possession of the goods belong to Low Sizergh Barn Limited until full payment has been received for the goods.


Under the Distance Selling Regulations you have the right to cancel your order within in 7 days of receipt of your goods (with the exception of any made to order items). You do not need to give us any reason for cancellation but we do ask you to send the goods back to us in the original packaging at your expense, unless the items are faulty in which case we will reimburse you for the cost of the return. (Please also see section on “Returns”).

You may also cancel your order before it has been despatched by emailing us or telephoning (contact details below).

Customer Service

We are committed to excellent customer service both at our Farm Shop and Tearoom at Sizergh and to our online customers. If for any reason you are not happy with your purchase, please contact us in writing or by telephone or email:

Low Sizergh Barn

Email: info@lowsizerghbarn.co.uk  

Telephone: 01539 560426

Returns & refunds – online shop

If you are not satisfied with any of our items you may return them and we are happy to offer you a replacement or a refund, but we ask that you do this within 14 days of receipt of the goods in the same condition as they were supplied at your expense.

This does not affect your statutory rights.

Claims for breakages or faulty goods should be made by telephone or email within 7 days of receipt by contacting us:

Telephone: 01539 560426

Email: admin@lowsizerghbarn.co.uk